Schedule billing confirmation and generation of reports for west coast region.
Gathered documentation from the field to open and close jobs; processes billing changes; updated contract logs and uploaded documentation to our contract management system.
Reviewed and approved prebill reports to ensure accurate billing; ran and analyzed sales, payroll and budget reports. Processed rebills, credit memos, reclasses and accruals.
Answer tickets and helping the customers end-to-end from billing to selling a new phone.
Monitored accounts with billing issues for investigation purposes.
Compile data from company invoices and create supporting documents to verify accuracy of billing data and make corrections accordingly.
Creating billings and credits where missing to reconcile jobs when needed.