Reception Resume Samples

What Do Hiring Managers Look for in a Reception Resume

• Proficient in handling incoming calls, messages, and visitors while maintaining a professional and welcoming atmosphere.
• Skilled in creating and maintaining accurate logs of visitor information, including contact details and purpose of visit.
• Adept at organizing and coordinating appointments, meetings, and events for clients or colleagues.
• Excellent communication skills with the ability to communicate effectively with people from diverse backgrounds and cultures.
• Demonstrated ability to prioritize tasks, manage workload, and maintain a high level of productivity in a fast-paced environment.
• Proficient in using computer software applications such as Microsoft Office Suite (Word, Excel, Outlook) to perform various receptionist duties.

How to Write a Reception Resume?

To write a professional Reception resume, follow these steps:

• Select the right Reception resume template.
• Write a professional summary at the top explaining your Reception’s experience and achievements.
• Follow the STAR method while writing your Reception resume’s work experience. Show what you were responsible for and what you achieved as a Reception.
• List your top Reception skills in a separate skills section.

How to Write Your Reception Resume Header?

Write the perfect Reception resume header by:

• Adding your full name at the top of the header.
• Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding a photo to your resume header.
• Add your current Reception related role to the header to show relevance.
• Add your current city, your phone number, and a professional email address.
• Finally, add a link to your portfolio to the Reception resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.

Bad Reception Resume Example - Header Section

Charlotte 12 Elm Street, Marital Status: Married, email: cooldude2022@gmail.com

Good Reception Resume Example - Header Section

Charlotte Gonzalez, Los Angeles, CA, Phone number: +1-555-111-1111, Link: linkedin/in/john.brown

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

• firstnamelastname@email.com - johndoe@email.com
• firstname.lastname@email.com - john.doe@email.com
• lastname.firstname@email.com - doe.john@email.com
• f.lastname@email.com - j.doe@email.com
• l.firstname@email.com - d.john@email.com
• firstnamelastname12@email.com - johndoe12@email.com

For a Reception email, we recommend you either go with a custom domain name (john@johndoe.com) or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Reception Resume Summary?

Use this template to write the best Reception resume summary:

Reception with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y], and [Z].

1. Reception with 5 years of experience in customer service and front desk management. Achieved 95% customer satisfaction rate through effective communication and problem-solving skills. Expert at managing schedules, coordinating meetings and events, and maintaining a clean and organized Reception area.
2. Receptionist with 3 years of experience in healthcare setting. Successfully managed patient flow and ensured timely check-in and check-out procedures. Demonstrated expertise in maintaining confidentiality and handling sensitive medical information. Excellent communication skills when interacting with patients, families, and hospital staff.
3. Receptionist with 2 years of experience in a fast-paced office environment. Developed and implemented efficient Reception procedures resulting in a 50% reduction in wait time for visitors. Expert at multitasking, prioritizing tasks, and providing exceptional customer service. Proficient in Microsoft Office Suite and other software applications.
4. Receptionist with 4 years of experience in a high-end hotel. Managed front desk operations, coordinated room assignments and billing transactions, and provided exceptional customer service to guests. Demonstrated expertise in handling sensitive information and maintaining confidentiality. Excellent communication and interpersonal skills when interacting with guests, staff, and management.
5. Receptionist with 7 years of experience in a corporate setting. Successfully managed Reception area, coordinated meetings and events, and ensured smooth communication between departments. Demonstrated expertise in data entry, scheduling appointments, and maintaining office supplies. Excellent problem-solving skills and ability to work well under pressure.

How to Write a Reception Resume Experience Section?

Here’s how you can write a job-winning Reception resume experience section:

• Write your Reception work experience in reverse chronological order.
• Use bullets instead of paragraphs to explain your Reception work experience.
• While describing your work experience, focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Reception).
• Use action verbs in your bullet points.

Reception Resume Example

• Greeted and evaluated visitors, patients, and clients in a timely and professional manner, including verifying patient appointments and directing them to the appropriate area.
• Maintained a professional demeanor and adhered to hospital policies and procedures during peak volume periods.
• Recorded and updated patient information accurately and efficiently.
• Managed incoming and outgoing mail, packages, and faxes, ensuring timely delivery and proper documentation.
• Utilized electronic mail management system to streamline process and improve organization.
• Maintained accurate records of receipt and distribution of mail and packages.
• Coordinated and scheduled appointments for medical staff, including verifying insurance coverage and obtaining necessary signatures.
• Ensured efficient use of staff time and resources by prioritizing appointments based on urgency and importance.
• Maintained accurate calendars and schedules to minimize conflicts and ensure smooth operation of clinic.
• Provided support for hospital events, including coordinating logistics, communicating with attendees, and managing registration process.
• Utilized creative problem-solving skills to address unexpected challenges during event planning.
• Ensured successful execution of events by maintaining detailed records and assessing feedback from attendees.
• Maintained accurate and up-to-date patient records, including demographic information, medical histories, and treatment plans.
• Utilized electronic health record system to streamline data entry and improve data accuracy.
• Ensured compliance with HIPAA regulations by implementing proper security measures and protocols.
• Assisted in the development and implementation of new policies and procedures for front desk operations, including creation of standard operating procedures and staff training programs.
• Collaborated with management team to identify areas for improvement and implement changes that enhanced efficiency and patient satisfaction.
• Conducted regular quality control assessments to ensure compliance with hospital standards and regulations.

Reception Resume Example

• Greeted and assisted over 500 visitors and clients per day, including CEOs, customers, and vendors.
• Maintained a professional and welcoming atmosphere in the reception area.
• Provided accurate and timely directions to guests.
• Managed incoming and outgoing mail, packages, and faxes, ensuring prompt delivery and confidentiality.
• Developed and implemented a system for tracking and organizing mail and packages.
• Maintained accurate records of receipt and delivery.
• Coordinated and scheduled appointments, meetings, and events for up to 20 attendees.
• Utilized calendars and scheduling tools to ensure efficient use of time and resources.
• Provided reminders and notifications to attendees as needed.
• Answered and redirected incoming phone calls, with an average response time of less than 20 seconds.
• Utilized a call log system to track and manage incoming calls.
• Provided accurate and professional call answering services.
• Created and maintained a comprehensive database of contacts, including client information and history.
• Developed and implemented a system for tracking and organizing contact information.
• Ensured data accuracy and privacy.
• Assisted in the planning and execution of company events, including staff training sessions and corporate meetings.
• Coordinated with event planners and vendors to ensure successful events.
• Provided on-site support during events.
• Developed and implemented a customer feedback system, resulting in a 20% increase in customer satisfaction.
• Analyzed feedback and provided recommendations for improvements.
• Implemented changes to improve the customer experience.
• Provided language interpretation services for clients and guests, including simultaneous interpretation at corporate events.
• Utilized interpreting skills to facilitate communication between parties.
• Ensured accuracy of interpretation.

Reception Resume Example

• Greeted over 100 clients daily, providing professional and welcoming atmosphere for visitors.
• Increased client satisfaction ratings by 25% through personalized greetings and efficient handling of queries.
• Managed scheduling and appointments for CEO and other executives, ensuring timely and organized calendar management.
• Reduced scheduling conflicts and missed appointments by 75% through effective use of calendars and reminders.
• Coordinated events and meetings for internal teams, including catering, transportation, and audio-visual equipment.
• Successfully organized and executed company-wide retreat for 100 employees, resulting in increased team morale and productivity.
• Handled incoming and outgoing mail and packages, ensuring timely delivery and security of sensitive documents.
• Maintained accuracy rate of 95% on package sorting and delivery.
• Provided administrative support to other departments as needed, including data entry, filing, and records management.
• Streamlined file organization and retrieval process, resulting in 30% reduction in search time.
• Maintained accurate and up-to-date visitor logs, including visitor information and purpose of visit.
• Reduced visitor errors by 50% through improved logkeeping and communication protocols.
• Assisted in the planning and execution of company-wide initiatives and campaigns, including marketing and promotional events.
• Contributed to a 20% increase in brand awareness through successful event coordination and promotion.
• Provided after-hours reception services for special events and functions, ensuring smooth operation and security of facilities.
• Maintained high level of professionalism and discretion during after-hours events, earning praise from clients and colleagues.

Reception Resume Example

• Greeted over 500 visitors and clients daily, including CEO's, clients, and vendors, with a smile and professional demeanor
• Achieved a 95% customer satisfaction rate in visitor satisfaction surveys
• Maintained a clean and organized reception area, ensuring a positive first impression for guests
• Managed incoming and outgoing mail and packages, ensuring timely delivery to appropriate personnel
• Reduced package loss by 50% through implementation of a centralized tracking system
• Streamlined mail processing by 20% through automation of repetitive tasks
• Coordinated company events and meetings, including conference room scheduling and catering arrangements
• Organized and executed a successful company-wide retreat for 100 employees, with perfect satisfaction ratings from attendees
• Maintained an up-to-date calendar of company events and deadlines to ensure timely communication and preparation
• Provided administrative support to management and other departments as needed
• Assisted in the creation of presentation materials for executive meetings, resulting in a 20% increase in meeting productivity
• Offered temporary coverage for other reception areas during absences, ensuring continuity of service
• Maintained accurate and up-to-date records of visitor information and company data
• Implemented a visitor management system, resulting in a 30% reduction in data entry time and errors
• Ensured compliance with company policies and procedures by regularly reviewing and updating reception records
• Created and implemented a customer service training program for all reception staff, leading to a 25% increase in customer satisfaction ratings
• Developed and maintained the company's social media presence, including content creation and engagement with followers
• Increased following by 50% through targeted promotions and contests
• Achieved an average engagement rate of 90% through regular posting and interaction

Reception Resume Example

• Greeted and assisted over 500 visitors and clients per month, including CEOs, customers, and vendors, by providing accurate and timely information on company policies and procedures.
• Maintained a professional and welcoming atmosphere at the front desk, resulting in a 90% satisfaction rate among guests.
• Developed and implemented an appointment scheduling system, reducing wait times by 30%.
• Managed incoming and outgoing mail and packages, ensuring timely delivery and security of sensitive documents.
• Maintained accurate records of shipments and deliveries, with a 95% accuracy rate.
• Implemented a package tracking system, reducing the risk of lost or misplaced packages by 50%.
• Coordinated meeting and event logistics for up to 50 attendees, including catering, audio-visual equipment, and conference rooms.
• Ensured all events were conducted smoothly and efficiently, with a 98% satisfaction rate among attendees.
• Created and distributed meeting materials, such as agendas and minutes, to ensure accurate communication and follow-up.
• Assisted in the coordination of company functions and events, including employee appreciation days and holiday parties.
• Coordinated logistics for events involving up to 200 attendees, ensuring a smooth and enjoyable experience.
• Developed and implemented a post-event evaluation system, resulting in a 30% increase in event satisfaction ratings.
• Maintained accurate and up-to-date records of employee information, including contact details and leave balances.
• Ensured compliance with company policies and procedures regarding employee data privacy and security.
• Developed and implemented a training program for new employees on company policies and procedures.

Reception Resume Example

• Greeted over 500 visitors and clients daily, including CEOs, customers, and vendors, while maintaining a professional demeanor and providing excellent customer service. (achievement)
• Managed the front desk and reception area, ensuring a clean and organized environment for guests and staff. (responsibility)
• Handled incoming and outgoing mail and packages, accurately tracking and delivering them to their intended recipients. (responsibility)
• Utilized office software to manage scheduling, appointments, and client data, while also ensuring accurate and timely communication with clients and staff. (skill)
• Assisted in organizing and coordinating company events, including meetings, conferences, and training sessions, demonstrating strong organizational skills and attention to detail. (responsibility)
• Provided administrative support to management and other departments as needed, such as scheduling appointments, making travel arrangements, and preparing presentations. (responsibility)
• Maintained a professional and organized filing system for company documents and records, ensuring easy access and retrieval of important information. (skill)

Reception Resume Example

• Greeted and welcomed visitors in a professional manner, including clients, vendors, and colleagues. (Measurable)
• Managed appointment scheduling for executive management team, ensuring timely and efficient use of their time. (Measurable)
• Coordinated events and meetings, including catering, decor, and audio-visual equipment. (Measurable)
• Maintained office supply inventory and ordered supplies as needed, ensuring a well-stocked and organized reception area. (Measurable)
• Provided administrative support to other departments within the company, as needed. (Measurable)
• Demonstrated excellent customer service skills, answering phones, responding to emails, and addressing client inquiries in a timely and professional manner. (Measurable)

Reception Resume Example

• Greeted over 500 visitors and clients daily, answering inquiries and directing them to the appropriate personnel. (measurable)
• Managed the front desk of a busy medical office, ensuring tidiness and organization while providing exceptional customer service. (measurable)
• Coordinated and scheduled appointments for 20 providers, ensuring accurate and timely communication with clients. (measurable)
• Resolved client complaints in a professional manner, resulting in a 95% satisfaction rate. (measurable)
• Assisted in the training of new staff members on front desk procedures and policies. (optional)
• Maintained accurate and up-to-date records of patient information and medical history. (optional)

Reception Resume Example

• Greeted and welcomed visitors in a professional manner, including clients, vendors, and delivery personnel. (Measurable)
• Managed front desk operations, including answering phones, responding to emails, and processing incoming mail. (Measurable)
• Coordinated scheduling of appointments and meetings for management team, ensuring timely and efficient use of their time. (Measurable)
• Maintained accurate and up-to-date records of office communications, including phone messages, emails, and mail. (Measurable)
• Provided administrative support to other departments as needed, including preparing presentations, organizing events, and creating reports. (Measurable)
• Contributed to the development and implementation of office policies and procedures, ensuring compliance with company standards. (Measurable)
• Maintained a professional and organized reception area, including the lobby, waiting areas, and break rooms. (Measurable)

Reception Resume Example

• Greeted and assisted over 10,000 visitors and clients in a timely and professional manner, ensuring accurate and efficient processing of incoming calls, emails, and messages.
• Maintained a clean and organized reception area, including managing the front desk, scheduling appointments, and ensuring compliance with company policies and procedures.
• Provided administrative support to other departments within the organization, including data entry, filing, and faxing.
• Resolved customer inquiries and complaints in a professional and courteous manner, promoting positive customer relations and loyalty.
• Maintained accurate and up-to-date records and databases, ensuring compliance with company policies and procedures.
• Assisted in the planning and execution of special events and meetings, including coordinating logistics, scheduling, and setup.
• Utilized communication skills to effectively convey information to clients, visitors, and internal staff, ensuring a positive and professional image for the organization.

Top Reception Resume Skills for 2025

• Answering Phone Calls
• Greeting Visitors
• Managing Appointments
• Scheduling Meetings
• Organizing Documents
• Maintaining Calendar
• Data Entry
• Filing Documents
• Reception Area Maintenance
• Customer Service
• Mail Management
• Copy and Printing Services
• Reception Desk Coordination
• Front Desk Duties
• Guest Relations
• Event Support
• Meeting Preparation
• Equipment Setup
• Audio Visual Support
• Venue Coordination
• Travel Arrangements
• Customer Inquiries
• Order Taking
• Product Knowledge
• Product Promotion
• Sales Support
• Trade Show Support
• Exhibition Assistance
• Convention Support
• Event Logistics
• Guest Speaker Coordination
• Conference Planning
• Registration Processing
• Ticket Sales
• Event Marketing
• Social Media Management
• Email Response
• Customer Feedback
• Market Research
• Competitor Analysis
• Market Trends
• Target Audience
• Project Management
• Time Management
• Prioritization
• Organizational Skills
• Attention to Detail
• Error Correction
• Data Entry Accuracy
• Telephone Etiquette
• Customer Relationship Building
• Conflict Resolution
• Team Collaboration
• Adaptability
• Flexibility
• Problem Solving
• Decision Making
• Critical Thinking
• Creative Problem Solving
• Attention to Detail
• Quality Control
• Quality Assurance
• Process Improvement
• Cost Savings
• Time Management
• Prioritization
• Multitasking
• Customer Satisfaction

How Long Should my Reception Resume be?

Your Reception resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On average, for Reception, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.