Quality Assurance Lead Resume Examples and Templates

Quality Assurance Lead

• Creating the Quality Assurance (QA) function and department from the ground up, encompassing mindset, processes, strategy, and team.
• Evaluating the existing quality level of the product and testing processes.
• Establishing a framework to address regression issues and enhance the quality of releases.
• Implementing a quality-first development approach and providing guidance to the engineering team in embracing it.
• Enhancing the product development process for improved efficiency and effectiveness.
• Introducing and implementing test automation strategies to streamline testing processes.

Software Quality Assurance Leader

• Effectively manage the end-to-end testing QA team, ensuring the delivery of quality releases within tight deadlines and amidst competing priorities.
• Foster collaboration and communication across various stakeholders, including Product Management, Engineering, and Program Management groups, to efficiently deliver work with the highest impact and quality, while managing expectations, timelines, scope, and feature requirements.
• Utilize scrum methodology to plan, prioritize, and delegate work to the team every 6 weeks, tracking progress during daily standup meetings and beyond, ensuring timely completion of planned tasks.
• Collect and track relevant QA metrics, regularly reporting them to senior management, and taking actionable steps based on the results to enhance team performance.
• Take ownership of the defect triage process, ensuring proper follow-up and timely resolution of issues.
• Lead the retrospective process, fostering a culture of continuous improvement within the team.
• Review test plans, ensuring comprehensive documentation of test cases with appropriate coverage.
• Serve as the advocate for the team, addressing any challenges that may jeopardize timelines or impede testing efforts.
• Act as a liaison between the Manual and Automation testing teams, defining automation priorities and providing support as needed.
• Plan and estimate resource requirements in advance to meet all timelines and support company-level priorities for the current and upcoming year.

Quality Assurance Lead

• Develop and maintain Quality Assurance Database used for all company operations.
• Create temporary training orientation and training book.
• Establish QA operations procedures, audit logs, processes, and investigation documentation, SOPs for documentation, transfers, noncompliance reporting, and QA vendor compliance requirements.
• Develop QA Department operations manual and training plan.
• Create and implement department action plans for the quality team addressing needs throughout the value chain, resulting in a significant reduction in non-conforming products leaving company facilities.
• Apply Lean process strategies to improve the QA department function, achieving substantial improvements in warehouse audits, transfer auditing, and import auditing within a specified timeframe.
• Reduce labor costs associated with audits by a significant amount across multiple company facilities.
• Lead multiple projects, ensuring project accounting, set up, and maintenance, as well as identifying operational improvements through lean strategies.
• Create a customer service data collection system to provide real-time updates to relevant departments.

Software Quality Assurance Lead & Automation Specialist

• Extensive experience in Automation Testing using HP UFT (Unified Functional Testing) in designing framework, developing, maintaining, and executing automation scripts with adherence to industry standards.
• Developed a robust Test Automation Framework for the ATF application, which is now commonly used, and executed automated tests to verify the application's GUI, backend XML web services, and SQL queries using UFT and ALM.
• Leading the Automation Scrum team, conducting Feasibility Analysis to select stories for the Sprints, and mentoring team members to ensure successful completion of committed automation tasks.
• Tracking and managing testing metrics, providing status reports, performing code reviews, conducting gap analysis, and taking necessary actions to overcome challenges.
• Extensive experience in creating Test Cases, Test Scenarios, and Test Conditions from Use Cases, executing test cases, preparing test data, setting up test environments, managing defects, and analyzing metrics.
• Involved in thorough testing of client-server, multi-tier, and web-based applications throughout all phases of the Software Testing Life Cycle (STLC), including design, coding, and end-to-end testing.
• Received recognition within the first month of joining the organization for introducing creative ideas in Automation Framework and Techniques that saved significant effort for the project and reduced redundant work, while developing excellent test scripts and efficiently identifying defects.
• Employed a "test-to-break" approach to testing initiatives and clarified ambiguous requirements to ensure the effectiveness of all test plans.

Quality Assurance Leader

• Responsible for Quality Assurance and Audits such as SOX, ISO for the Treasury Department of XYZ International.
• Conducted audits of daily activities performed by team members, including deal inputs, forecasting and actual flow, reconciliation, daily forex P&L, payments, and reconciliation processes.
• Prepared daily forex P&L reports and other relevant reports, such as interest rates, forward points, and spot rates, utilizing tools like Bloomberg, Reuters, etc.
• Maintained a database for FX deals, including options, swaps, NDFs, and NDOs. Handled settlement processes with counterparties and performed reconciliations.
• Worked as an Associate in Accounts Payable for ABC company. Traveled to the UK for a transition process and trained new team members.

Quality Assurance Lead

• Providing support to the direct team by handling various tasks, including more complex challenges such as onboarding training for company-wide regression sessions, reviewing test plans, and assisting in testing APIs and different integrations.
• Applying sound judgment when making decisions, considering the business impacts. This involves analyzing priorities in relation to the current sprint state, identifying blockers or missed scopes to the Project Manager, and keeping the end-users in mind by providing opinions and feedback on the usability of the platform to the UI/UX team.
• Facilitating collaboration between the QA team and other functions across the Product Team and beyond. This includes raising concerns as an advocate for the team, conducting retrospectives to highlight successes and areas for improvement, and discussing user cases with the customer success team to ensure appropriate functionality is included during testing.

Quality Assurance Leader

• Created and reviewed testing plans.
• Conducted stress tests to subject the product to increased temperature, vibration, and humidity.
• Investigated the causes of defects that occurred during the testing phase.
• Proposed improvements to the company's infrastructure and processes to prevent future errors during production.
• Monitored and managed daily operations within the QA Department, reporting to the president.
• Developed and improved the quality assurance system to align with company objectives and customer requirements.
• Discussed equipment and necessary tools to enhance the level of Quality Assurance, such as measuring instruments and equipment.
• Met and coordinated with the production department to identify the root causes of non-conforming products in the process, ensuring countermeasures are in place to prevent reoccurrence.
• Established documentation to prevent non-conforming products and implemented the necessary 4M (man, material, machine, method) for quality improvement programs.
• Handled customer claims and provided countermeasures for non-conforming products.
• Verified and approved raw materials before they are input into the production line, referencing Supplier COA (Certificate of Analysis) (Incoming Quality Control).

Quality Assurance Lead

• Propose test plans and strategies for both manual and automation testing. Provide test estimation for each release of products.
• Develop plans to establish a QA community within Tyme Digital Hub and enhance the overall product quality.
• Design and implement a Core Automation Framework to support testing across all platforms of products, including Kiosk, SmartApp, iOS, Web, and more.
• Create testing utilities such as Mocking Service and Testing Bot (QaOps, DevOps) to facilitate testing activities.
• Provide coaching and mentorship to QA members to enhance their skills and knowledge.
• Foster a technical hub environment that follows Agile testing principles. Propose plans for testing training sessions for both QA and Dev engineers.

Quality Assurance Leader, Client

• Responsible for overseeing Quality Assurance and conducting audits, such as SOX and ISO.
• Conducted audits of daily activities performed by team members, including deal inputs, forecasting and actual flow, reconciliation, daily forex P&L, FAS133 reports, payments, and reconciliation processes.
• Prepared various reports related to FAS133, daily forex P&L, interest rates, forward points, and spot rates using tools such as Bloomberg, Reuters, etc.

Quality Assurance Lead

• Leading and providing training to the manual test team.
• Conducting one-on-one feedback sessions with team members.
• Collaborating with the Product Manager to ensure timely delivery of versions to stakeholders.
• Executing functional and exploratory tests to verify product functionality.
• Performing API tests using ThunderClient.
• Conducting testing on the Postgres Database.
• Fixing bugs in Java and Angular code.

Quality Assurance Lead

• Understand business requirements and determine the best approach for testing, including evaluation and definition of scope for both manual and automation testing. Manage and mitigate risks and create test specifications.
• Lead and manage a team of testers, assign tasks, and provide guidance throughout the project lifecycle, ensuring that business requirements and functional specifications are thoroughly tested and met. Conduct gap analysis to identify any areas that need improvement.
• Perform DB testing to check SQL jobs, SQL notifications, and SQL injections. Develop SQL scripts to ensure consistency and accuracy of reporting applications by verifying data integrity in the database.
• Design a Model-Based Testing approach to define the sequencing of API calls and API communication, ensuring that the API produces useful results from successive calls.
• Prepare the Master Test Plan, Traceability Matrix, and Test Cases as part of the test deliverables.

Project Quality Assurance Leader

• Successfully implemented internal and external audits within the organization.
• Expertise in ISO 9001, ISO 27001, ISO 20000, CMMi Dev, and CMMi Services standards.
• Conducted various trainings on Process & Project Management Practices globally.
• Proficient in defect management, including defect creation, modification, tracking, and reporting using industry-standard tools such as HP QC, Mantis, and Bugzilla.
• Implemented best practices process frameworks.
• Proficient in ITIL v3.0 practices, including change management, incident management, problem management, and query management.
• Extensive experience in auditing agile contracts and managing agile projects with various iterations, applying scrum concepts and techniques.
• Conducted critical root cause analyses (RCA) to identify and address process issues.
• Assisted the team in developing new tools for process automation.
• Trained and guided both onsite and offshore team members in quality assurance standards, policies, and procedures.
• Operated under agile and scrum frameworks to successfully complete releases through well-organized sprints.