Operations Coordinator Resume Examples and Templates

Business Operations Coordinator

• Managed fleet operations for ten vehicles by maintaining records, scheduling maintenance and repairs and implementing new regional on-boarding process for drivers.
• Issued and tracked client assistance cards for Disaster Program Manager weekly and performed audits twice a year.
• Facilitated process of Work Study and Servant Leadership students to ensure successful completion of their programs.
• Supported Executive Director with Board of Directors by preparing meeting minutes, processing and tracking board donations in Salesforce CRM and other tasks for board meetings and retreats.

Senior Operations Coordinator

• Oversee operations of five-star standard Holiday Homes and manage the day to day running of the teams responsible for carrying out this work. This includes 51 apartments owned by the business, as well as overseeing third-party properties.
• Operations - to manage day-to-day operations, liaising between housekeeping, maintenance, and reception to ensure procedures run smoothly and jobs are completed in a timely and satisfactory manner prior to guest arrival.
• Leadership and Mentoring - to ensure the team understand their roles, know their responsibilities, and are trained and equipped to carry out their roles. Ensure both the housekeeping and maintenance teams function positively, resolving any issues in a timely and sympathetic manner to encourage a happy and productive working environment.
• Property Sign-off - to organize and supervise the team in preparing the properties, ensuring they have the equipment to carry out the job, and that the properties have been prepared to the required high-quality standard.
• Training and Development - Implement and maintain a staff training program, to equip all members of the team to carry out their roles to the required standard. To induct and train new team members, ensuring Health and Safety procedures have been completed.
• Administration - Oversee the operations budget, ensure costs are controlled and required investment is implemented successfully, and manage suppliers. From time to time this includes assisting with office administration and sales enquiries as required.
• Annual Property Maintenance - All managed properties require a thorough clean and checks at least twice a year. To develop and manage this system, ensuring departments work together to carry this out in the most efficient manner.
• Appraisals - Carry out regular appraisals within the maintenance and housekeeping team, implementing targets and development plans for individual members as required.
• Recruitment - Recruit new employees for the operations team and carry out interviews to ensure new personnel have the necessary skills and fit well within the Holiday at Home team.
• Rota System - to ensure an appropriate number of personnel are available to carry out the servicing of the properties prior to guest arrival.
• Fixtures and Fittings - to inspect all fixtures, fittings and soft furnishings regularly ensuring they are kept to a 5-star standard. This includes organizing contractors and cost, supporting with replacement furniture items, refurbishments, and redecoration.
• Laundry & Hampers - manage the laundry and welcome hamper suppliers, ensuring we have adequate stock levels at the correct standards. To liaise with suppliers regarding timely deliveries and collections, pricing, and overseeing stock counts.

Operations Coordinator

• Sanitized frequented areas and equipment using approved supplies.
• Maintained safety protocols through proper, cost-effective and safehandling of equipment, chemicals and material usage.
• Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks, toilet seats and shower area.
• Stocked, sanitized, cleaned and inspected restrooms.
• Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
• Developed great team spirit with other personnel by pitching in and helping with task completion.
• Maintained clean and well-organized kitchen areas to promote efficiency.
• Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.

Operations Coordinator

• Car fleet technical optimization.
• Streamlining and resource planning.
• On-boarding and training 400+ shared resources.

People Operations Coordinator

• Process the Leaves in workday as per the tickets received from the Vendor, Workday Time & Time Off management,
• Document HR operational processes, Submit feedback and suggestions to improve transactions to People Operations Performance Improvement,
• Process the Employment Verification Request,
• Manage Data Quality and Checks,
• Audit the correct Flex Work model for employees
• Train the New members in the team,
• Allocate Service Now Tickets to the team members & maintain the Reports.
• Ensuring data integrity of Workday, Manage data entry/transaction processing/data validation in Workday and other systems,
• Respond to employee inquiries & Process Hi-Volume/Repetitive HR Transactions
• Manage data movements from one system to another (e.g., Workday to Payroll, Gr8 to Workday, etc).
• Audit and update PE approvals across Workday & other HRIS systems
• Manage and create digital employee files including scanning and copying documents as needed.

Operations Coordinator

• Managing shipments based on incoterms and requirements (DAP, DDP, CIF & CIP)
• Verifying accuracy of import documents for customs clearance (Master bill of lading, House bill of lading, commercial invoice, Packing list, certificate of origin)
• Tracking shipments and providing frequent updates to customers/overseas agents
• Managing LCL consolidation direct services from Europe, Far East & USA
• Filing import manifests for LCL consolidations, transferring EDI files to Dubai trade portal, linking NOC, and generating MRN
• Passing cargo transfer bond in Dubai trade
• Coordinating and planning delivery order and NOC collection for FCL/Co-load shipments
• Processing custom bill of entry through Dubai trade, ensuring information accuracy
• Obtaining Ministry permission for hazardous/perishable/foodstuff consignments

Operations Coordinator, Freight Department

• Review / support department accounting activities, approval and processing of invoicing to clients.
• Handling cash and preparing the report daily collections to Finance
• Coordinating with DP world & Dubai customs for Import Operation issues.
• Coordinating with transporters.
• Supervise functions related to Import, Export & Co Load Shipments.
• Preparing monthly operational & financial reports.
• Trained & represented as First Aider/ Fire warden / HSSE representative.
• Plan, organize, and manage the work as assigned until billing.
• Train, instruct and guide subordinates in job duties e.g. handling difficult problems, resolving issues etc as assigned.
• Direct investigations to verify and resolve customer or shipper complaints.
• Serve as key contact person, internally and externally i.e. agents, customers, inter department as assigned.

Assistant Operations Coordinator

• Depending on the employer, staffing duties may include interviewing, hiring, training, evaluating and disciplining employees.
• Plan Events.
• Reviewing how various departments within an employer interact and  Share information.

Operations Coordinator

• Processing orders and generating manifest's.
• Data entry into Salesforce
• Inventory management of over 190 SKU's that require continual replenishment.

Operations Coordinator

• Reconciled monthly operating budgets and shared information with senior management team.
• Implemented troubleshooting, root cause analysis and issue resolution.
• Evaluated upcoming program plans to forecast expected resource needs, Introduced new methods, practices and systems to reduce turnaround time
• Reviewed operations reports to understand numbers and trends.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
• Collaborated with area managers to evaluate needs and optimize operational plans.

Ground Operations Coordinator

‣ Fuel quality checks, visiting aircraft handling, ground aircraft handling and marshalling, refuelling and ensuring compliance with aircraft maintenance, alongside management of company vehicles.

Development and Operations Coordinator

• Support the Director in developing and implementing year-round Iran Cyber Dialogue
• Manage communications with various stakeholders and community collaborators
• Draft proposals and grant reporting for partners and funders
• Drafting and copyediting external communications materials, including web and print