Manager On Duty Resume Examples and Templates

Manager on Duty

• Responsible for managing the opening and closing procedures of the store, including preparing daily reports, handling bank deposits, managing petty cash, and reconciling receipts.
• Ensured that customers received the correct items and provided them with professional support while maintaining a positive attitude.
• Processed orders and returns for all commercial purchases, ensuring accuracy and efficiency.
• Managed the accurate shipment and processing of products, maintaining inventory control and tracking vendors. Facilitated the sending and receiving of parts between stores.
• Reviewed driver logs to assess efficiency and determine staffing requirements.

Manager On Duty

• Maintained a clean and inviting dining area to enhance the satisfaction of invited guests.
• Prepared, managed, and served hospitality to over 300 invited guests, with a special focus on providing exceptional service to state guests during wedding events.
• Received training in effective communication and negotiation techniques to interact with clients.
• Organized and supervised the smooth flow of events, ensuring the seamless execution and success of each occasion.

On-Duty Manager

• Mentored team members to foster their professional growth and development.
• Established and maintained respectful and positive working relationships with all staff members.
• Collaborated with the Club General Manager and other department managers to develop operational strategies and implemented appropriate monitoring and reporting systems.
• Ensured the ongoing maintenance of the facility and equipment.
• Oversaw the daily cleaning and upkeep of the facility, including changerooms and offices.
• Ensured the secure opening and closing of the building.
• Conducted cleaning, maintenance, and brand audits to maintain high standards.
• Operated and managed three different departments: Reception, Floor, and Cleaning Department.

Manager on Duty

• Safely opening and closing the restaurant, following established procedures and protocols.
• Operating tills through Aztec system for opening and closing transactions.
• Managing money belts and ensuring proper handling of cash.
• Conducting full stock counts of food and drinks inventory.
• Collaborating effectively with team members to achieve common goals.
• Placing orders for food and supplies on Best Food and Reynolds platforms.
• Providing training and support in the kitchen operations.
• Checking and modifying staff rota as needed.
• Handling incoming calls from customers and addressing their inquiries or requests.
• Managing delivery and Deliveroo orders to ensure timely and accurate service.
• Ensuring high-quality food is delivered both in the restaurant and for delivery orders.
• Conducting defrosting procedures for food items as necessary.
• Performing maintenance tasks for the coffee machine.
• Delivering excellent customer service and addressing any customer concerns or feedback.
• Applying problem-solving skills and maintaining an efficient working mindset.

Manager on Duty

• Delivered creative initiatives designed to assist in meeting customer service goals.
• Consistently achieved budgeted goals while maintaining consistent service standards
• Motivate the team to achieve our goals in Guest Satisfaction and upsells
• Produced excellent customer service scores by focusing on management.
• Worked in contact with the marketing team to discuss marketing strategies for the front of house.

Manager on Duty

• Ensure daily completion of managerial tasks, overseeing the operations of the front end team.
• Engage with guests and create a memorable experience for them.
• Utilize the cash register manager functions of the Ross system for efficient transactions.
• Maintain cleanliness and tidiness of the front end area.
• Motivate staff members to excel in their positions and provide exceptional customer service.
• Ensure employees properly complete their assigned daily tasks.
• Communicate effectively with other members of management and staff to ensure smooth operations.
• Execute proper cash handling procedures to maintain accuracy and security.

Manager on Duty

• Delivering exceptional customer service and creating a hospitable environment for studio visitors.
• Training, motivating, and guiding studio staff during opening and closing shifts, fostering a team that prioritizes personalized service, client satisfaction, and the achievement of studio and company objectives.
• Designing and producing two marketing display boards per week, enhancing the studio's visual appeal and promoting key messages to clients and visitors.

Manager on Duty

• Developed strategies to enhance customer relations, improve quality standards, and optimize service efficiency.
• Addressed customer concerns by offering friendly and knowledgeable support, ensuring their satisfaction and maintaining professionalism.
• Assessed supplies and product inventory to identify any quality or quantity issues, and promptly returned unacceptable materials to vendors.
• Conducted inventory control activities, including merchandise counting and stocking, to ensure accurate stock levels and availability of products.

Manager on Duty

• Removing impediments that hinder team progress and productivity.
• Assisting the product team in adopting and applying Scrum principles to deliver business value in each sprint.
• Continuously monitoring and evaluating industry trends for potential departmental implementation.
• Collaborating with other Agile leads in the Scrum of Scrum meetings.
• Assisting teams in setting and achieving their objectives during the Program Increment.
• Providing ongoing assessment and feedback to help the Agile team learn and grow.
• Facilitating the flow of work within the sprint, assisting with prioritization, and reporting progress to the project manager.
• Tracking and reporting the team's sprint velocity, sprint burndown, release burndown, and managing risks within the sprint.
• Taking the lead in implementing organizational or departmental Agile/SDLC changes for successful technology releases.

Assistant Manager on Duty

• Supervised and effectively managed property operations to ensure smooth functioning.
• Addressed and followed up on client complaints and concerns, taking necessary actions to resolve issues and maintain guest satisfaction.
• Maintained a daily log of issues and concerns, keeping all relevant parties informed.
• Reported directly to the Assistant and General Manager, providing updates on property operations.
• Assisted various departments in staffing and special requirements to ensure efficient operations.
• Fostered open communication channels with staff and department managers to facilitate effective collaboration.
• Provided personal training and recognition to employees, promoting their professional growth and motivation.
• Conducted inspections of the hotel property to ensure adherence to operating and appearance standards.
• Inspected and approved accommodations for VIP guests, ensuring their needs were met.
• Facilitated special requests and requirements for guests, delivering personalized service and enhancing their experience.