What do Hiring Managers look for in a Lead Teller Resume
- Cash Handling: Proficiency in accurately and securely handling cash transactions, including counting and balancing cash drawers.
- Supervisory Skills: Ability to lead and supervise teller teams, delegate tasks, and provide guidance and training.
- Customer Service: Strong customer service skills for assisting clients with their banking needs and addressing inquiries or issues.
- Accuracy and Attention to Detail: Meticulousness in recording transactions and ensuring accuracy in financial records.
- Security Awareness: Knowledge of security protocols and procedures to prevent fraud and maintain a secure banking environment.
How to Write a Lead Teller Resume?
To write a professional Lead Teller resume, follow these steps:
- Select the right Lead Teller resume template.
- Write a professional summary at the top explaining your Lead Teller’s experience and achievements.
- Follow the STAR method while writing your Lead Teller resume’s work experience. Show what you were responsible for and what you achieved as a Lead Teller.
- List your top Lead Teller skills in a separate skills section.
Write the perfect Lead Teller resume header by:
- Adding your full name at the top of the header.
- Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
- Add your current Teller position to the header to show relevance.
- Add your current city, your phone number and a professional email address.
- Finally, add a link to your portfolio to the Lead Teller resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.
Omari 7600 W. Bay Meadows Avenue Rochester, NY 14606 Marital Status: Married, email: cooldude2022@gmail.com
Omari Hester, Rochester, NY, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe
Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:
- firstnamelastname@email.com - johndoe@email.com
- firstname.lastname@email.com - john.doe@email.com
- lastname.firstname@email.com - doe.john@email.com
- f.lastname@email.com - j.doe@email.com
- l.firstname@email.com - d.john@email.com
- firstnamelastname12@email.com - johndoe12@email.com
For a Lead Teller email, we recommend you either go with a custom domain name (john@johndoe.com) or select a very reputed email provider (Gmail or Outlook).
How to Write a Professional Lead Teller Resume Summary?
Use this template to write the best Lead Teller resume summary:
Lead Teller with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].
How to Write a Lead Teller Resume Experience Section?
Here’s how you can write a job winning Lead Teller resume experience section:
- Write your Lead Teller work experience in a reverse chronological order.
- Use bullets instead of paragraphs to explain your Lead Teller work experience.
- While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Lead Teller).
- Use action verbs in your bullet points.
Lead Teller Resume Example
Lead Teller
- Supervised and coached up to six tellers.
- Processed customer transactions within established guidelines.
- Identified and made sales referrals.
- Recommended alternate channels.
- Cross-sold bank services and products for Wells Fargo partners.
- Provided excellent customer service.
- Handled duties such as merchant/vault, bonds and coupons, foreign currency, and night drop.
- Demonstrated skill in using computers.
- Achieved individual and team goals.
- Maintained a positive approach in interactions with customers and team members.
- Ensured reliable attendance and exhibited good communication skills.
- Met and exceeded sales goals.
Lead Teller Operations Specialist Resume Example
Lead Teller Operations Specialist
- Ensured that the branch consistently complied with all bank policies and procedures, as well as banking regulations, and maintained satisfactory audit ratings.
- Implemented appropriate controls and oversight for any identified deficiencies, coaching employees as needed.
- Maintained sound operational conditions in the branch by utilizing daily and monthly operational reporting reviews, along with the timely completion of required branch internal control certification.
- Interacted in an effective and professional manner with all levels of bank personnel and clients, demonstrating a commitment to quality and extraordinary customer service.
- Provided complete customer service at all times to bank customers, including completing simple Teller Transactions and servicing their needs, while identifying additional sales opportunities to make customers' banking simpler and easier.
Lead Teller Resume Example
Lead Teller
- Successfully converted service interactions into sales referrals, consistently achieving prescribed referral goals.
- Prioritized and deployed the most efficient high-impact activities on a daily basis to generate referral outcomes.
- Fully leveraged available sales tools, prescribed in-branch routines, and best practices to drive referral activity.
- Facilitated customer transactions accurately and in a timely manner.
- Provided a consistent and exceptional customer experience, contributing to the attainment of branch customer satisfaction and loyalty targets.
- Demonstrated exceptional customer service behaviors to create advocacy and earn the right to expand relationships.
- Took personal ownership of the resolution of customer service issues.
Lead Teller/Teller Supervisor Resume Example
Lead Teller/Teller Supervisor
- Assisted customers with their banking needs, including account inquiries and transactions.
- Placed orders for customers and ensured the branch had necessary supplies.
- Created and managed employee schedules.
- Conducted opening and closing procedures for the branch.
- Maintained cash flow and branch audit records.
- Led weekly training sessions to update staff on policy changes and ensure compliance.
- Acted as a direct supervisor for branch tellers, providing guidance and support as needed.
Lead Teller Resume Example
Lead Teller
- Greeted customers at the till and inquired about their banking needs.
- Processed customer withdrawals, deposits, and payments in a professional manner.
- Tactfully recommended bank products that met customers' specific needs.
- Managed balancing duties, including currency, coins, and checks.
- Verified dates on incoming checks.
- Ensured that the cash drawer was balanced and maintained at all times.
Lead Teller Resume Example
Lead Teller
- Assisted more than 60 customers daily during peak times while maintaining accuracy.
- Coached a team of 4 tellers on correct operational methods and federal regulations.
- Directly assisted both branch and regional management in crafting training for other lead tellers and the creation of a lead teller training program.
Lead Teller Resume Example
Lead Teller
- Put customers at the center of everything you do.
- Demonstrate awareness and respect for customers' time by conducting transactions accurately and efficiently.
- Engage customers in meaningful financial conversations that include understanding what's important to them.
Top Lead Teller Resume Skills for 2023
- Cash Handling
- Customer Service
- Teller Operations
- Cash Drawer Management
- Currency Verification
- Transaction Processing
- Bank Regulations
- Financial Transactions
- Account Management
- Cash Balancing
- Payment Processing
- Check Cashing
- Deposit Verification
- Currency Exchange
- Counterfeit Detection
- Cash Recyclers
- Customer Relations
- Financial Products Knowledge
- Withdrawal Processing
- Transaction Accuracy
- End-of-Day Balancing
- Coin Sorting
- Check Verification
- Fraud Prevention
- Sales of Financial Services
- Cash Flow Management
- Cash Register Operation
- Cash Handling Procedures
- Financial Record Keeping
- Communication Skills
- Attention to Detail
- Problem Solving
- Time Management
- Team Collaboration
- Cash Handling Security
- Banking Software
- Currency Counting Machines
- Payment Reconciliation
- Regulatory Compliance
- Customer Account Inquiries
- Transaction Receipts
- Cross-Selling Financial Products
- Cash Handling Accuracy
- Financial Transactions Documentation
- Payment Discrepancy Resolution
- Currency Packaging
- Currency Shipment Processing
- Currency Deposit Verification
- Teller Training
- Teller Transaction Records Management
How Long Should my Lead Teller Resume be?
Your Lead Teller resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.
On an average, for Lead Teller, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.