Housekeeping Manager Resume Examples and Templates

Housekeeping Manager

• Supervising a team of 40+ staff members in housekeeping operations
• Collaborating with supervisors to enhance coaching and uphold standards
• Optimizing linen deliveries for efficient dispersion throughout the facility
• Facilitating inter-departmental communication and process improvement initiatives
• Allocating staff resources to meet daily operational demands, considering occupancy rates
• Training staff on SOP implementation and ensuring adherence
• Overseeing payroll processes, including PTO and vacation time management
• Managing weekly ordering for housekeeping, uniform, and minibar supplies within budget constraints

Housekeeping Manager

• Recruiting and training new staff members
• Supervising room attendants and cleaning personnel
• Assisting with room cleaning during peak periods
• Creating staff shift schedules
• Acting as duty manager when the general manager is absent

Housekeeping Manager

• Drafted meeting agendas, provided pre-meeting materials, and managed post-meeting follow-up.
• Developed and maintained electronic and physical filing systems.
• Coordinated meeting logistics and prepared conference rooms.
• Updated departmental organizational charts regularly.
• Handled incoming and outgoing correspondence, including copying and faxing.
• Managed job postings on company and social media platforms.
• Organized files, created spreadsheets, and scanned documents.
• Generated weekly and monthly reports and presentations.
• Oversaw daily office operations and equipment maintenance.
• Utilized advanced Excel functions to create and maintain spreadsheets.

Housekeeping Manager

• Employ active listening skills to ensure guest satisfaction and welcome them warmly.
• Conduct thorough room inspections to uphold cleanliness and brand standards.
• Replenish supplies and linens as needed and maintain inventory control.
• Ensure guest room security and promptly report maintenance issues.
• Assist with training and evaluation of new and existing staff members.
• Foster effective communication within the department and ensure compliance with safety protocols.
• Anticipate and fulfill guest service requests promptly.
• Handle scheduling and perform other duties as directed by the General Manager.

Housekeeping Manager

• Oversee Housekeeping and Front Office operations, including rooms, public areas, laundry, reception, and guest relations.
• Prepare and meet yearly financial budget and uphold brand service standards.
• Achieved 4-star rating for rooms within the first year by implementing Forbes standards.
• Reduced overstock of guest supplies by 30% and introduced centralized stock distribution.
• Implemented staff retention program, resulting in an average annual staff turnover of 2.5% for the rooms division.

Executive Housekeeping Manager

• Monitor daily operations of the housekeeping department, ensuring cleanliness of guest rooms and public areas.
• Lead, hire, and train housekeeping staff to maintain high cleanliness standards and customer satisfaction.
• Manage housekeeping department budget, inventory, and cleaning supplies stock.
• Document areas cleaned by room attendants and report room damage or maintenance requests.
• Ensure proper working condition of cleaning equipment and arrange repairs when needed.

Housekeeping Manager

• Led pre-opening activities, ensuring the hotel met IHG brand standards and ordered supplies for the housekeeping department.
• Hired and trained housekeeping staff, including housekeepers, housemen, lobby attendants, laundry attendants, and supervisors.
• Designed rooms and organized closets, labeling and setting up all areas accordingly.
• Planned and distributed work assignments, scheduled employees, and adjusted schedules based on occupancy forecasts.
• Managed lost-and-found system and conducted daily inspections of public areas to maintain cleanliness standards.

Housekeeping Manager

• Responsible for opening and closing the housekeeping department daily, ensuring smooth operations.
• Effectively communicate expectations, company policies, and feedback to staff through both verbal and written channels.
• Direct and control housekeeping operations and staff, including scheduling, assigning tasks, and enforcing regulations.
• Take inventory and order supplies to maintain adequate stock levels, ensuring high standards of customer service.
• Listen to customer feedback, address complaints, and provide constructive feedback to staff to improve service quality.

Housekeeping Manager

• Oversee 605 rooms and 25 villas within a 5-star hotel property.
• Assume responsibility for the Housekeeping Department handover and operations.
• Adhere to all standards set by Vingroup, ensuring smooth and controlled operations.
• Ensure timely completion of reports and adherence to deadlines as per Vingroup management systems.
• Manage staffing (recruitment, training, evaluation, job assignments), budget (yearly CAPEX), and planning.

Housekeeping Manager

• Managed housekeeping operations for a 5-star resort with 112 villas.
• Recruited, trained, and developed the entire housekeeping team, ensuring adherence to SOPs and job descriptions.
• Oversaw a team of 30 staff members, including room attendants, public area cleaners, and laundry staff.
• Conducted regular inspections of rooms and public areas to maintain high standards of cleanliness.
• Controlled expenses and monitored inventory to optimize operational efficiency.
• Collaborated with other departments to promptly address guest requests and ensure guest satisfaction.
• Created schedules, maintained documentation, and implemented training programs for staff development.
• Successfully increased hotel revenue and profits through effective management and cost-saving initiatives.
• Managed supplier relationships to secure the best cost for the company.
• Acted as duty manager as scheduled by HR, demonstrating versatility and leadership skills.

Housekeeping Manager

• Oversaw housekeeping operations for a 3-star hotel with 115 rooms.
• Led recruitment and training efforts for the housekeeping team, ensuring adherence to SOPs.
• Managed a team of 30 staff members, ensuring departmental goals were met and schedules were optimized.
• Conducted training and inspections to maintain high standards of cleanliness and service quality.
• Implemented cost-control measures to maximize revenue and profits while managing expenses.
• Developed job descriptions and SOPs for all housekeeping positions, emphasizing guest satisfaction.
• Trained staff on providing exceptional guest experiences and ensuring top-notch hotel conditions.
• Prepared daily and monthly reports for the General Manager, keeping them informed of departmental performance.

Housekeeping Manager

• Managed housekeeping operations for a 4-star hotel with 80 rooms, ensuring cost controls and inventory management.
• Collaborated with other departments to promptly address guest requests and maintain high service standards.
• Created schedules and maintained documentation, overseeing recruitment and training for the housekeeping team.
• Conducted training and inspections to uphold operational standards and maximize revenue and profits.
• Led recruitment and training efforts for the housekeeping team, ensuring adherence to SOPs.
• Sourced supplies for the housekeeping department, updating policies and procedures for staff.
• Provided official duties as Hotel Duty Manager, ensuring operational goals were achieved.

Housekeeping Manager

• Delegate tasks to housekeeping staff and address customer complaints promptly and effectively.
• Fill in for absent staff members to ensure seamless operations.
• Oversee laundry cleaning processes and order supplies for the department.
• Maintain positive relationships with customers, suppliers, and other department managers.
• Supervise kitchen staff, manage inventory, and ensure compliance with health and safety regulations.
• Monitor inventory levels, cleanliness, and organization of the kitchen.
• Generate weekly and monthly cost reports and conduct bi-monthly inventory checks.
• Coordinate equipment requisitions for functions and handle damages or losses accordingly.

Housekeeping Manager

• Develop cleaning standards and procedures for housekeeping staff and other departments.
• Direct and oversee all housekeeping activities, assigning duties and inspecting cleanliness.
• Ensure customer complaints are addressed promptly and supplies are readily available.
• Manage inventory and optimize resource utilization in the department.
• Motivate, train, and maintain the equipment of housekeeping staff.

Housekeeping Manager

• Supervise housekeeping operations and ensure adherence to Marriott cleanliness standards.
• Train new staff on occupational health and safety protocols.
• Procure cleaning supplies, equipment, and guest room amenities.
• Manage inventory and financial aspects of the department, including purchase orders and invoices.
• Coordinate housekeeping needs with other hotel departments and purchase staff uniforms.

Housekeeping Manager

• Lead and oversee all housekeeping employees, including hiring, training, and disciplinary actions.
• Schedule staff based on occupancy forecasts.
• Establish and uphold standards of cleanliness and hotel appearance.
• Procure necessary equipment and supplies, maintaining inventory.
• Ensure timely response to guest requests and oversee cleanliness of staff accommodations.

Assistant Housekeeping Manager

• Assist in managing daily hotel housekeeping operations, stepping in for the manager when needed.
• Uphold Marriott cleanliness standards and ensure staff compliance.
• Assign and oversee tasks, adjusting schedules based on hotel occupancy.
• Seek professional challenges aligning with studies and interests.

Housekeeping Manager

• Managed rental properties at Powder Mountain Getaways, overseeing check-ins/outs, reservations, and housekeeper schedules.
• Emphasized and ensured high cleanliness standards across all properties.
• Maintained employee motivation for optimal performance.
• Demonstrated strong communication skills for effective collaboration.