What Do Hiring Managers Look for in a Hospitality Manager Resume
- Exceptional interpersonal skills for building and maintaining positive guest relations.
- Strong leadership abilities to effectively manage and motivate a diverse team.
- Problem-solving aptitude to address guest complaints and operational challenges.
- Business acumen to oversee budgets, financial performance, and cost control.
- Attention to detail to ensure high-quality service delivery and guest satisfaction.
How to Write a Hospitality Manager Resume?
To write a professional Hospitality Manager resume, follow these steps:
- Select the right Hospitality Manager resume template.
- Write a professional summary at the top explaining your Hospitality Manager’s experience and achievements.
- Follow the STAR method while writing your Hospitality Manager resume’s work experience. Show what you were responsible for and what you achieved as a Hospitality Manager.
- List your top Hospitality Manager skills in a separate skills section.
Write the perfect Hospitality Manager resume header by:
- Adding your full name at the top of the header.
- Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
- Add your current Hospitality Management position to the header to show relevance.
- Add your current city, your phone number and a professional email address.
- Finally, add a link to your portfolio to the Hospitality Manager resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.
Desirae 19 Adams Street Lorain, OH 44052 Marital Status: Married, email: cooldude2022@gmail.com
Desirae Lindsey, Lorain, OH, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe
Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:
- firstnamelastname@email.com - johndoe@email.com
- firstname.lastname@email.com - john.doe@email.com
- lastname.firstname@email.com - doe.john@email.com
- f.lastname@email.com - j.doe@email.com
- l.firstname@email.com - d.john@email.com
- firstnamelastname12@email.com - johndoe12@email.com
For a Hospitality Manager email, we recommend you either go with a custom domain name (john@johndoe.com) or select a very reputed email provider (Gmail or Outlook).
How to Write a Professional Hospitality Manager Resume Summary?
Use this template to write the best Hospitality Manager resume summary:
Hospitality Manager with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].
How to Write a Hospitality Manager Resume Experience Section?
Here’s how you can write a job winning Hospitality Manager resume experience section:
- Write your Hospitality Manager work experience in a reverse chronological order.
- Use bullets instead of paragraphs to explain your Hospitality Manager work experience.
- While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Hospitality Manager).
- Use action verbs in your bullet points.
Hospitality Manager Resume Example
Hospitality Manager
- Orchestrated and synchronized operations for optimal efficiency.
- Verified sufficient supplies and equipment in terms of quantity and quality.
- Managed budgeting and expense monitoring for event necessities.
- Achieved success in over 10 event-based projects, leading to a 35% surge in donations for the dance department.
Hospitality Manager Resume Example
Hospitality Manager
- Oversaw building, guest, and employee satisfaction, safety, and security as acting manager in the absence of the general manager.
- Proficient in business and management principles, including strategic planning, resource allocation, leadership techniques, and production coordination.
- Adept at customer and personal service concepts, including meeting customer demands, upholding service quality standards, and evaluating customer satisfaction.
Events Hospitality Manager Resume Example
Events Hospitality Manager
- Train, schedule, and mentor 83 associates in the department.
- Perform performance appraisals and administer disciplinary measures.
- Ensure a secure working and guest environment.
- Coordinate event space and staffing logistics for all events.
Hospitality Manager Resume Example
Hospitality Manager
- Arrange and synchronize operations for optimal efficiency.
- Verify sufficient supplies and quality equipment.
- Manage budgeting and expense oversight for event essentials.
Senior Hospitality Manager Resume Example
Senior Hospitality Manager
- Safely and promptly transport guests to destinations.
- Managed a team of 15 Drivers and CRM Managers to enhance the customer program, resulting in 90% contract completion and year-over-year customer retention.
- Offered local information and assistance to guests.
- Adhered to state and local driving regulations.
- Consulted for luxury restaurants, hotels, and other client inquiries.
- Maintained the vehicle fleet in exceptional condition.
Hospitality Manager Resume Example
Hospitality Manager
- Live-in and on-call Hospitality Management for an Independent Retirement Facility.
- Oversee housekeeping, food service operations, Junior Servers, and Office Administration.
- Manage activities of Engage Life Coordinator, including outings, in-house events, and recreational programs.
- Recruit, train, mentor, and supervise staff; conduct performance evaluations.
- Handle budgets for social and event activities.
- Available for after-hours response to medical, health, or general emergencies four nights a week.
- Report to Executive Director on issues, plans, and events.
Hospitality Manager Resume Example
Hospitality Manager
- Hospitality Manager who mentored new employees, showcasing optimal client and guest service techniques.
- Delivered top-notch in-person and phone customer service.
- Achieved self-sufficiency by exceeding workflow requirements.
- Oversaw the tasting room, handling attendant schedules, private tastings, and tours.
- Crafted contracts, collected fees, and secured event venues.
- Orchestrated corporate functions, conferences, and special events, including weddings.
Hospitality Manager Resume Example
Hospitality Manager
- Elevated guest service ratings by providing personable services.
- Uplifted hotel quality and service scores by motivating and aiding guest services and housekeeping staff.
- Supervised guest services team to ensure prompt and accurate resolution of guest complaints.
- Collaborated with various departments for efficient problem-solving and guest satisfaction.
- Analyzed guest satisfaction surveys to identify trends and devise improvement strategies.
- Documented incidents and managed inappropriate behavior reports.
- Advised on reservation options based on expected attendees for events.
- Conducted guest surveys to identify improvement areas.
- Managed guest arrival processes and greetings according to regulations.
- Enhanced response systems to meet evolving demands.
- Improved communication with housekeeping to ensure timely and quality service.
Hospitality manager Resume Example
Hospitality manager
- Cultivating a warm and inviting ambiance for all guests.
- Addressing guest inquiries and effectively resolving issues.
- Organizing ski lessons, shuttles, and restaurant bookings.
- Managing team coordination and day-to-day operations.
Top Hospitality Manager Resume Skills for 2023
- Staff Management
- Customer Service
- Budgeting and Financial Management
- Inventory Management
- Reservation Systems (e.g., POS, PMS)
- Food and Beverage Management
- Event Planning
- Conflict Resolution
- Team Leadership
- Menu Development
- Vendor Management
- Staff Training and Development
- Customer Satisfaction Enhancement
- Quality Control
- Time Management
- Sales Techniques
- Marketing and Promotion
- Negotiation Skills
- Health and Safety Regulations
- Forecasting and Planning
- Problem Solving
- Performance Tracking
- Communication Skills
- Decision-Making
- Process Improvement
- Sustainability Practices
- Data Analysis for Trends
- Social Media Management
- Point of Sale (POS) Systems
- Service Standards Implementation
- Wine and Beverage Knowledge
- Contract Management
- Revenue Generation Strategies
- Online Booking Systems
- Adaptability
- Reservation Policies Implementation
- Employee Scheduling
- Conflict Management
- Guest Experience Enhancement
- Event Coordination
- Cost Control
- Front Office Operations
- Culinary Trends Awareness
- Employee Motivation
- Housekeeping Management
- Customer Feedback Analysis
- Resource Allocation
- Team Collaboration
- Multitasking
- Adaptation to Industry Changes
How Long Should my Hospitality Manager Resume be?
Your Hospitality Manager resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.
On an average, for Hospitality Manager, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.