Head Server Resume Examples and Templates

Head Server

• Quickly absorbed information, actively listened, and communicated effectively, anticipating customer concerns.
• Maintained a safe and hygienic working environment and resolved disputes, all within a high-paced and high-stress setting.
• Supervised and trained restaurant staff to uphold service standards, adhere to company policies, ensure food quality, and enhance customer satisfaction and retention.
• Developed strong multitasking abilities, attention to detail, teamwork, and interpersonal skills in a fast-paced, customer-centric environment.

Head Server

• Achieved promotion from server to head server within one month.
• Earned consistent recognition as "Staff of the Day" by the venue captain.
• Led teams of 10+ servers by assigning tasks according to the daily wedding itinerary.
• Provided training to new servers, emphasizing company practices and encouraging their development.
• Successfully managed a high-stress environment through unwavering positivity and patience.

Head Server/ Manager

• Participated in restaurant opening and closing procedures, including handling in-person and online orders.
• Cultivated strong relationships with our customer base and trained several staff members.
• Gradually assumed responsibility for planning and executing events and catering deals.
• Received management responsibilities, including training, assisting with shift scheduling, and managing cash drawer access (including end-of-shift reconciliation).

Head Server

• During night shifts, I organized the layout and assigned sections to servers using a FIFO approach, with a focus on my most capable servers.
• I then allocated each server their nightly side work.
• After the entire crew clocked in, we conducted a pre-shift quiz on food and drink specials.
• Once the dinner rush was over, I began releasing servers, starting with the first to arrive, and inspected their side work.
• After verifying their work, I collected their final checks and took them back to the office for processing.
• Once all servers were addressed, I focused on my closing duties.

Head server

• Waited tables, took to-go orders, answered phones, and scheduled reservations.
• Conducted training sessions for new servers and reported server-related issues to management.
• Administered write-ups to servers for unsatisfactory behavior.
• Created a weekly deep cleaning schedule for servers and ensured completion of tasks.
• Assisted behind the bar, prepared sushi, plated and served food, and helped with seating guests.

Head Server

• Conducted training sessions for new staff, ensuring familiarity with restaurant operations and policies to enhance their performance.
• Conducted daily meetings with servers during each shift to discuss specials and promote key menu items to drive sales.
• Demonstrated exemplary service techniques to waitstaff, emphasizing exceptional and friendly service for every guest.
• Maintained customer satisfaction by regularly checking in with tables to assess food and beverage needs.
• Closed out cash drawer at the end of each shift, reconciled totals, and addressed discrepancies to maintain financial accuracy.
• Stayed updated on menu changes to provide customers with current and accurate information, assisting them in making optimal meal choices based on their preferences.
• Carried out complete opening, closing, and shift change duties to ensure the restaurant operated efficiently and teams were prepared to meet customer needs.
• Applied strong communication and problem-solving skills to address customer complaints and foster long-term loyalty.
• Checked identification to enforce age regulations for alcoholic beverages.
• Monitored guests for signs of intoxication, contributing to a safe and welcoming environment for all patrons.
• Processed credit cards, cash, and gift certificate payments and provided change for cash transactions.

Head Server

• Exceptional customer service aptitude
• Proficiency in a fast-paced work environment
• Strong teamwork capabilities
• Effective leadership skills

Head Server

• I oversee food preparation and serving techniques, ensuring adherence to proper procedures.
• I maintain records of special food items served to customers.
• My tasks include carrying food, silverware, linens, and trays.
• I assist guests or patrons in finding their tables and taking their orders.

Head Server

• Provided guests with informative and helpful menu guidance.
• Delivered exceptional service by warmly greeting and serving customers promptly and with a friendly demeanor.
• Made appropriate suggestions for additional items to enhance restaurant sales.
• Served all food courses and alcoholic beverages to guests in a timely manner.
• Effectively communicated with the kitchen staff regarding customer allergies, dietary requirements, and special requests.
• Conducted regular check-ins with guests to ensure their satisfaction with each food course and their beverages.

Head Server

• Provided informative and helpful menu guidance to assist guests with their choices.
• Delivered exceptional service by warmly greeting and serving customers in a timely and friendly manner.
• Made appropriate suggestions for additional items to enhance restaurant sales.
• Promptly served all food courses and alcoholic beverages to guests.
• Effectively communicated with the kitchen staff regarding customer allergies, dietary requirements, and special requests.
• Conducted regular check-ins with guests to ensure their satisfaction with each food course and their beverages.

Head Server

• Trained and supervised restaurant staff to maintain service standards, food quality, and ensure customer satisfaction and retention.
• Proficient in efficiently handling diverse orders within tight timeframes, while maintaining a smooth service flow in the dining room and behind the bar, ensuring the restaurant met legal cleanliness standards.

Head Server

• Managed the ordering and maintenance of supplies.
• Supervised and coordinated the activities of dining room personnel, including assigning duties, workstations, and responsibilities.
• Oversaw the preparation of daily telephone orders from major corporate accounts.
• Supervised culinary preparation and presentation.
• Conducted reconciliation of all cash and credit receipts at the end of each shift.