Head Cashier Resume Examples and Templates

Head Cashier

• Maintained accurate records of incoming and outgoing cash, debit, and credit transactions, ensuring financial data was properly recorded and reported.
• Collaborated with management to ensure smooth operations, addressing any operational issues or concerns promptly and effectively.
• Troubleshot and resolved issues related to printers, scanners, and computers at the front end, ensuring smooth operation of the checkout process.
• Installed and replaced new pin pads and card readers as needed, ensuring secure and reliable payment processing for customers.
• Managed staffing levels during busy periods to minimize wait times for customers, ensuring adequate coverage to meet customer demands.
• Actively engaged with customers on the shop floor, addressing their questions, complaints, and comments, providing excellent customer service and ensuring a positive shopping experience.

Head Cashier

• Managed and supervised cashier team, ensuring efficient operations and maximizing sales output from staff members.
• Performed opening and closing cashier duties, ensuring proper cash handling procedures and security measures were followed.
• Acted as the main point of contact for commercial accounts, maintaining strong relationships with clients and addressing their needs and concerns.
• Processed and received orders from commercial clients, ensuring accurate inventory management and timely delivery of orders.
• Maintained ongoing communication with commercial clients to maximize sales opportunities and meet their expectations.
• Consistently provided superior customer service, resulting in recognition and rewards for delivering exceptional experiences to customers.
• Maintained the store to company standards, ensuring cleanliness, organization, and adherence to policies and procedures.

Head Cashier

• Conducted training sessions for newly hired cashiers, providing instruction on accounting procedures and company policies.
• Assumed responsibility for store operations in the absence of the Store Manager, overseeing daily activities and ensuring smooth operations.
• Maintained a clean, safe, and organized checkout area, implementing proper safety protocols and organization systems.
• Evaluated the performance of cash associates, providing feedback and guidance to support their professional development.
• Ensured that customer transactions were processed promptly and accurately, delivering excellent customer service.
• Generated cash-related documents and account reports, maintaining accurate records of financial transactions.

Head Cashier

• Kept records of the customer interactions and transactions.
• Recorded details of the inquiries, comments, and complaints and the actions taken.
• Communicated and coordinated with the internal departments and the customers.
• Followed up on the customer interactions.
• Dealt with the customers directly, either by telephone, email or in person
• Responded promptly to the customer inquiries.
• Handled and resolved the customer complaints.
• Set up new customer accounts.
• Processed orders, forms, quotations, and requests.
• Organized the workflow to meet the customer time frames.
• Directed the requests, and unresolved issues to the designated resource.

Head Cashier

• Identified and qualified customer needs, developed sales strategies.
• Provided status reports to the Management.
• Researched and customized service proposals for the clients.

Head Cashier

• Conducted comprehensive training sessions for new cashiers, covering all aspects of job operations to ensure a smooth transition into their roles.
• Verified and balanced currency, coins, bills, and vouchers received from cashiers at the end of each shift, accurately calculating daily transactions.
• Counted currency and coins received from cashiers, either manually or using currency-counting machines, preparing them for deposit to branch banks.
• Received cash deposits, verified amounts, and checked the accuracy of deposit slips.
• Prepared daily reports and sent them via mail to the Executive Accounts and Accounts Department, ensuring timely and accurate financial documentation.
• Managed petty cash and handled bank transactions, ensuring accuracy and adherence to established procedures.
• Documented financial transactions by entering account information into relevant systems.
• Collected payments from payers using local currency or foreign currency, providing efficient and accurate services.

Head Cashier Supervisor

• Managed and supervised a team of 10 staff members, providing guidance, mentoring, and monitoring their ongoing progress to ensure optimal performance.
• Processed all point of sale transactions, including debit, credit, and cash transactions, while ensuring compliance with audit controls and maintaining accuracy.
• Conducted training sessions for new staff members, covering stocking procedures, cashier operations, and opening and closing procedures to ensure smooth operations.
• Managed stocking activities, including the rotation of produce and dry goods, and set up planogram displays to enhance product visibility and appeal.
• Assisted customers with their purchases, providing excellent customer service and answering any questions they had regarding various products.
• Maintained a clean and organized checkout area, ensuring a pleasant shopping experience for customers.
• Demonstrated strong product knowledge to assist customers in making informed purchasing decisions.

Head Cashier

• Fostered a positive work environment for all Cashiers, promoting teamwork and open communication.
• Resolved cash tills at the end of each shift, ensuring accurate cash counts and reconciling any discrepancies.
• Generated detailed and accurate till reports for each register, maintaining thorough records of cash transactions.
• Managed and performed all check-out functions on a daily basis, including processing customer purchases and handling cash transactions.
• Communicated clearly and openly with customers, providing assistance, answering questions, and addressing any concerns or issues.
• Oversaw the check-out area, ensuring each station was clean, organized, and efficiently operated to maintain smooth and timely customer service.
• Responded promptly to Cashiers' requests for price checks and other customer service functions.
• Listened attentively to customer complaints and questions, providing appropriate support and solutions or referring them to the assistant manager when necessary.

Head Cashier

• Verified cash drawers and completed sales reports for consistent store opening and closing.
• Maintained appearance of the front by directing cashiers through cleaning and restocking.
• Worked with Store Managers to schedule cashier staffing and cover gaps.
• Provided excellent customer service to resolve customer complaints while processing refunds, deliveries, and processing payments.

Head Cashier Supervisor

• Demonstrated flexibility by working a flexible schedule and stepping in to fill in for absent team members or managers, ensuring store demands were met.
• Promoted a customer-centric attitude among team members, emphasizing the importance of serving and delighting customers to increase loyalty.
• Successfully met the routine and complex needs of customers, assisting with finding items, processing returns, and resolving complaints to ensure customer satisfaction.
• Took on managerial responsibilities such as recruiting and training staff, assigning tasks, scheduling shifts, collecting cash, and reconciling cash with receipts.
• Managed checkout operations efficiently, ensuring speedy service and customer satisfaction by coordinating team schedules and providing adequate coverage.

Head Cashier

• Coordinated sales promotion activities and consistently achieved monthly sales of $7K to $10K in store merchandise.
• Managed shipping and receiving of merchandise, ensuring accurate inventory levels by placing orders for stock.
• Delivered exceptional customer service to enhance customer retention and satisfaction.
• Operated the cash register to efficiently check out customers and process transactions.
• Maintained cleanliness and organization of the store, including the checkout desk and displays.
• Actively identified potential shoplifters and promptly reported any suspicious activities to management.
• Played a key role in training and onboarding 15 new sales associates each quarter.
• Successfully completed all point of sale opening and closing procedures, including cash register reconciliation.
• Professionally and promptly handled customer telephone calls, providing assistance and resolving inquiries as needed.

HEAD CASHIER

• Managed cashier duties, ensuring accurate and efficient transactions while delivering excellent customer service.
• Effectively resolved customer complaints and inquiries, providing prompt and satisfactory solutions.
• Operated the point of sale (POS) system, maintaining cash-drawer accuracy and adhering to cash limits.
• Opened and closed registers, ensuring proper cash handling procedures were followed.
• Actively stocked merchandise, ensuring shelves were well-organized and products were readily available.