Deployment Manager Resume Examples and Templates

Deployment Manager, Contract

• Assisted in the global deployment of the ACME system implementation.
• Coordinated the enablement of the contracting module for the relevant sites and operation teams within Shared Service Centers (SSCs).
• Conducted fit-gap analyses, resource planning, and change impact assessments for Operations teams in Finance and Procurement.
• Served as a liaison between the core project team and Operations teams.
• Created and executed training plans, including the development of training materials.
• Ensured the timely achievement of all milestones and deliverables in alignment with the project scope.
• Collaborated closely with customers, stakeholders, and project team members.
• Contributed to process and system design for implementation and actively participated in design workshops.
• Supported the preparation required for implementing services for the new solution, such as Service Catalogs, SLAs, resource allocation, and SOPs.
• Assisted in the roll-out of the new system and participated in deployment and project activities.
• Prepared RSS Ops (Remote Sensing Satellite Operations) for the implementation of the new solution.
• Conducted testing of the designed solution to ensure successful project delivery.

PProduct Deployment Manager

• Implemented an online travel booking tool for one of ACME's major clients.
• Maintained a balance between proprietary and partner markets to facilitate efficient collaboration among teams.
• Gathered market requirements and conveyed them to a third-party company.
• Translated business requirements into technological specifications.

Deployment Manager

• Spearheaded all deployment initiatives and oversaw local Key User Teams for the ERP rollout.
• Held accountability for activities related to User Acceptance Testing, Change Management, and Communication, including Stakeholder Management.
• Assumed the role of Homecare Software Validation Lead.
• Led a cross-country outsourcing project within ACME's internal operations.
• Contributed to strategy and digitalization efforts as a member of the ACME Operations Leadership Team.

Infrastructure Deployment Manager

• Coordinated the allocation of Systems Operations resources and managed their project-related tasks, ensuring ongoing progress and collaboration between the Systems Operations and project teams throughout the project's duration.
• Led the coordination of hardware and software estimation and procurement efforts.
• Took charge of the production implementation phase, ensuring compliance with release management standards.
• Collaborated with infrastructure teams to provide oversight on infrastructure architecture for projects, ensuring the implementation of viable solutions in line with standards and best practices.
• Assisted Systems Operations and project team members in identifying and investigating technological alternatives, ultimately facilitating successful implementation.

Team/Deployment Manager

• Coordinated, monitored, and managed administrative activities for the teams.
• Led and supervised staff, including performance management, attendance tracking, health and well-being support, workload allocation, and work plan development.
• Identified training needs and collaborated with stakeholders to organize learning and development initiatives to enhance staff capabilities.
• Developed staff skills through coaching, mentoring, and succession planning.
• Applied research, analysis, and judgment to handle complex issues, prepare reports, and create briefing papers.
• Executed appropriate delegations in accordance with legislation and guidelines.
• Collaborated and maintained strong working relationships with business partners to understand operational drivers and challenges across the Agency.
• Made balanced decisions using professional judgment while considering the department's strategic and operational context.
• Provided operational insights and recommendations for improvements to the Senior Executive and devised plans and frameworks relevant to customer service delivery.

Team Leader & Deployment Manager

• Monitored the effectiveness of outreach strategies through data analysis, including vaccination rates and online vs. manual claiming, and collaborated with the strategy team to enhance messaging and education efficiency.
• Organized virtual forums for healthcare providers by collaborating with subject matter experts and offering ongoing support to health providers.
• Designed, maintained, and updated the Outreach Division SharePoint Page with current information and communication relevant to Business Development Officers.
• Coordinated, monitored, and managed the team's administrative tasks, including staff leadership, performance management, attendance tracking, and health and well-being support, while also handling workload allocation and work plan development.
• Developed staff capabilities through coaching, mentoring, and succession planning.
• Collaborated with business partners to gain insights into operational drivers, challenges, and foster strong working relationships across the Agency.
• Provided operational insights and recommendations for Senior Executive, including the development of plans and frameworks relevant to customer service delivery.

Change Deployment Manager

• Participated in the planning, execution, and monitoring of change management activities within the Route to Market (RTM) model.
• Collaborated with Business Partners to identify existing market standards and gaps, with the aim of implementing a change management framework.
• Carried out activities as per the established timeline.

Deployment Manager

• Ensured the complete deployment, implementation, and functionality of hardware and software systems.
• Planned the roll-out process and sequence of new systems and platforms.
• Prepared engineering plans and instructions.
• Oversaw the going-live phase of the project.

Salesforce Deployment Manager

• Provided support and coaching to Country Managers in leading and driving deployment projects.
• Interacted with stakeholders at various levels, ranging from Country Managing Directors and Brand Directors to Local IT Directors, Sales or Marketing Directors, and operational Project Leads within each country.
• Ensured the application of the deployment methodology.
• Conducted country assessments, scoped the overall deployment project, and established planning.
• Presented the business value of the solution and conducted User Acceptance Testing (UAT) for country lead representatives.
• Managed country expectations, balancing local requirements with the overall project scope.
• Collaborated with Country Managers to define and execute a change management plan for successful adoption.
• Gathered and validated local inputs for country configuration.
• Contributed to the development of the rollout methodology and rollout toolkit.

Deployment Manager

• Collaborated closely with engineers and designers to guarantee product reliability and enhance customer satisfaction.
• Served as a Product Owner on an Agile team, overseeing the tactical execution of product development and prioritizing the backlog.
• Conducted over 100 post-event client interview assessments to gather actionable insights.
• Participated in sales calls to ensure the fulfillment of all solution and implementation objectives during the sales cycle.
• Configured and deployed over 300 client-specific encoders.