Business Manager CV Examples

Business Manager

Summary

Driven and ambitious business development manager dedicated to continuous business improvement focused on enhancing revenue and streamlining business operations through building and maintaining client relationships. I identify, develop, and manage key partnerships to deliver superior solutions and results, generating resilient long-term value. Highly proficient at working effectively to achieve goals both as a cross-functional team member and an individual contributor. I am detail-oriented and practical. I focus on the concrete functional elements to make things happen. Creative and dynamic marketer with proven expertise in consistently penetrating new markets to ensure sustainable revenue growth. I have the drive and grit to add value to the individuals and organizations I engage with. Adept at partnering with senior managers and others and collaborating with them to achieve success.

Work Experience

Manager, Business Development

Ford

2019-07 - Present

• Coordinate with the General Manager & Human Resource department on weekly operation reports, analysis, and staff training.
• Strategically determine the US market fit program and begin working on domestic developments.
• Coordinate with customer care executives to conduct in-house fleet customer satisfaction surveys, monitor results of the same, and implement process strategies to continually improve customer satisfaction ratings.
• Develop with legal staff to obtain necessary documentation to establish a business of leading US-based door opening supplier.
• Manage projects from production facilities to clients in disaster zones worldwide.
• Implement sales processes and ensure that the customer satisfaction sales standards are met.
• Negotiate acquisition of office facilities, furniture, and staff for ongoing operations.
• Develop and implement strategies for new markets and revenue streams.
• Build market position by locating, developing, defining, negotiating, and closing business relationships.
• Create vital accounting & promotional materials for marketing purposes.
• Contribute to the development of marketing strategies and documentation in conjunction with the marketing manager.

Business Development Manager

Kroger

2010-02 - 2019-06

• Coordinated regular efforts with the service manager in establishing new prep standards.
• Effectively engaged with audiences and presented company promotional materials to major projects.
• Prospected, on-boarded, and managed new partners.
• Provided customer record and follow-up system, resolved customer complaints and built a loyal clientele for the dealership.
• Developed all marketing and presentation materials.
• Managed remote teams and colleagues, covering commercial, R&D, and production.
• Ensured that the companies and their customer goals were aligned and met.
• Developed matrix forms for conversions from imperial dimensions to metrics for estimating the program.
• Hired high-performance staff and completed all legal & accounting requirements on time and within the budget.
• Managed, developed, and expanded relationships with current and potential suppliers to ensure optimal sales development.
• Identified, contacted, and built relationships with prospective customers through a combination of telephone and in-person cold calls, networking, and referrals.

Business Development Specialist

The Home Depot

2003-08 - 2010-01

• Developed and implemented structured reseller and customer engagement strategies.
• Maintained and regularly updated sales team roaster and record sheet.
• Was responsible to select the next market for the company's expansion.
• Managed and attended industry trade events and expositions; presented company solutions and innovations at high-level industry events.
• Interacted with existing account contacts regularly to gain feedback on quality & service effectiveness.
• Secured office facilities and developed promotional & marketing materials suitable for the market.
• Proactively contributed to business strategy development and implementation.
• Established, maintained, and supervised a sales system that includes effective prospecting, demonstration, customer handling, closing, and delivery programs.

Education

MBA, Sales and Marketing

Bentley University

2002 - 2003

AA Degree

Maryland Institute College of Art

2000 - 2002

Skills

• Problem solving
• Sales & marketing
• Project management
• Marketing development
• Budgeting & forecasting
• B2B relationship building
• New market development