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VisualCV URL: http://www.visualcv.com/heathergerman
Photo for HEATHER ABBOTT GERMAN

Contact Information

HEATHER ABBOTT GERMAN

m:
571-277-2120

About Heather

Creative, forward-thinking, motivational professional whose career spans multiple industries.  Highly developed oral & written communication skills, and a progressive record or accomplishment of success implementing value added human resources systems.  Resourceful and experienced in identifying the core issues, and providing the ongoing leadership to create cash flow and market growth.  Superior customer service provider and relationship builder.  Directed HR and administrative staff of up to 30 personnel, and annual budgetary responsibility exceeding $30,000,000.  Highly effective in enhancing profits while reducing costs and boosting abilities to deliver services to world-class levels.  Adept at recognizing and defining complex problems; utilizing relevant information; and demonstrating resourcefulness in implementing timely and effective solutions. SPHR certified since 1999.

Career Highlights

Lagan, Inc.

Bethesda, MD, United States
2007 - Present

Senior Vice President of Human Resources - Report to the CEO 

Senior Vice President of Human Resources - Reporting to the CEO As Senior Vice President of Global Human Resources, I provide specialized organizational development programs while providing quality human resource support by meeting company and client expectations.  I also manage a global HR management team by developing learning opportunities, team-building and collaboration.

I began my tenure with Lagan, Inc. by focusing on the development and implementation of a full-service recruiting function and process to support their continuing growth.  To ensure that Lagan is competitive globally, I am reviewing the current compensation structure with market analysis/trends and along with management feedback, will develop a compensation philosophy and salary administration to align the business by specific geographies and by job function and level.

I have developed outsourced benefits program model to improve overall cost-effectiveness of benefit plans by offering "unbundled" benefit options to all staff members.


Creating the Lagan compensation program philosophy through analysis of staff and management feedback and market compensation data. Currently restructuring corporate bonus programs, sales commission plans, job levels and pay ranges by job functions based on feedback and market trends.
Introduced Lagan's employee rewards and recognition program which consists of four unique campaigns that occur on a quarterly basis that provides positive reinforcement of desired staff behaviors.

Implementing and facilitating US and UK management development training and sales excellence programs to provide workforce with necessary skills and proficiencies needed to direct and deliver the right actions which produce desired results.

 

Serves as a senior business advisor to CEO on all aspects of human resources to ensure that Lagan has the talent and commitment necessary to aggressively transition from a start-up to a scaleable business.

 

webMethods Inc. (now Software AG)

Fairfax, VA, United States
2002 - 2007

Vice President of Human Resources & Administratoin - Report to the CEO 

As the most senior HR Executive for a global IT company with over 1,000 employees, I managed and directed all worldwide HR polices and activities.  Managed over twenty HR team members providing superb cost-effective support, meeting and exceeding company and client expectations.  Upon beginning of tenure, personally reorganized daily business operations, developed and implemented a strategic plan to add value, reduce costs, and improve daily functions to meet ongoing organizational changes as well as daily ability to service clients and grow revenues and market share.  Managed global Real Estate & Facilities operations with responsibility for $30 million in real estate portfolio worldwide.

 

  • Sourced and implemented new benefits programs to improve ability to attract and retain talented employees as well as reduce overall annual costs.  Through cost management, experience garnered a $1,000,000 cost savings in medical and insurance benefits annually.
  • Developed and announced webMethods compensation philosophy through focused survey feedback, line management focus group participation and market compensation analysis. Restructured corporate bonus programs, sales commission plans, job levels and pay ranges by job functions based on compensation philosophy and market trends. Implemented and provided training on salary administration policy worldwide for all supervisors.
  • Created and distributed employee benefit statements which outlined “total compensation” (benefits costs for employee and company, bonus opportunity in dollars, base salary, 401(k) costs for each employee.  Statement distribution was strategically aligned with merit allocation announcements to educate employees on the company’s’ fully-loaded employee cost.
  • Introduced “Live & Work Well at webMethods” wellness program.  Program focused on monthly wellness campaigns such as smoking cessation, weight management, cancer screenings, etc. Interactive learning sessions and comprehensive on-line services provided employees and their families with services such as financial planning, counseling and legal services at reduced costs.
  • Managed and oversaw the installation of HRIS process database to improve staff’s abilities to serve employee base, and spearheaded a regional HR staffing plan for improved support for all US regions.
  • Managed and supported HR due diligence efforts for mergers and acquisitions (Active Software, Cerebra, Infravio, Dante Software, The Mind Electric, Service Soft, Software AG) valued at $70,000,000 in revenues.
  • Directed the development and launch of the company’s first-ever management training, anti-harassment training and e-learning modules.
  • Key player in change management during the conceptualization, development and implementation of the webMethods CEO circle, webMethods Way core value messaging, global code of conduct, employee handbooks, manager toolkits and global employee HR newsletter.
  • Responsible for all aspects of HR Sarbanes Oxley reporting and compliance requirements worldwide.  Member of the internal SOX steering committee that consisted of members of executive management and board members.
  • Implemented first ever performance management program through Success Factors web-based system which allowed employees and managers to outline, assess and measure goals and objectives, performance reviews and award monetary amounts for merit and bonus programs.
  •  Developed and implemented full service recruiting arm within HR Department.  This team of six supported aggressive hiring objectives for fiscal year 2006 and 2007.  Objectives included, development of recruiting methodology, published hiring flowcharts, budget approval process/policy, creation of hiring profiles for specific job functions, creation of hiring task force for sales, reconfiguration of on-boarding process, marketing of improved employee referral program and meeting hiring objectives set by sales and other key organizations.
  • Managed and directed daily activities for Real Estate and Facilities team of ten employees worldwide.
  • Responsible for all subleasing, leasing, relocation activities in over 28 offices worldwide including the cost-saving initiative efforts in closing executive office suite locations in the US which realized an immediate savings in fiscal year 2007 of $8 million.
  • Began the process or creating long-term strategic real estate plan through work-place surveys, analysis of attrition statistics and workforce trends; created at-a-glance real estate dashboard that was distributed monthly to executive team members.
  • Responsible for all subleasing, leasing, relocation activities in over 28 offices worldwide including the cost-saving initiative efforts in closing executive office suite locations in the US which realized an immediate savings in fiscal year 2007 of $8 million.
  • Began the process or creating long-term strategic real estate plan through work-place surveys, analysis of attrition statistics and workforce trends; created at-a-glance real estate dashboard that was distributed monthly to executive team members.

e.pire Communications (currently Time Warner Telecom)

Herndon, VA, United States
1999 - 2002

Sr. Manager of Employee Relations - Report to EVP of Human Resources 

Directly managed group of 4 HR staff members while providing a wide-range of human resources solutions for a medium-sized company requiring expertise in both general HR functions, and specialized program development and implementation services to address specialized industry needs.

 

  • Managed the development of hands-on training for all supervisors using effective, proven training methods to ensure broad, successful application in daily business operations.
  • Worked with executive management, HR Managers and personnel to define specific career path requirements, craft cost-effective strategies in the areas of management development, change management, employee relations, diversity awareness and compliance.
  • Participated in the strategic committee during selection, implementation, and configuration of the PeopleSoft project, and personally directed the on-time completion of the project.
  • Assisted in the successful reorganization and restructure after the corporations purchase in 2002.  Managed and directed several reductions in force.
  • Key member in planning and development in change management process when it was determine that the corporate office and most operations would relocate to Ohio from Virginia.

Robert Half International Inc.

McLean, VA, United States
1997 - 1999

Recruiting Director 

Managed the regional staffing requirements for over 300 hundred clients in the Washington D.C. area.  Supervised a staff of 5 recruiters who were responsible for the recruitment, orientation and placement of temporary and full-time candidates.

  • Consistently top-performing region for a global organization with revenues over $500,000,000 annually
  • Implemented regional background screening requirement for over 600 new hires in DC area.
  • Developed creative recruitment strategies to include radio promotions, open houses and direct mail campaigns that resulted in improving brand recognition and reducing recruiting costs overall.
  • Participated in the selection of new applicant tracking system and managed region’s migration to new system prior to scheduled project completion date which resulted in an additional 10% cost-savings.
  • Responsible for opening and operating two new Robert Half Locations – Columbia, Maryland and Reston, Virginia.

Minnesota Mutual Companies, Inc.

Bethesda, MD, United States

Personnel Manager 

University Of Maryland Medical Center

Baltimore, MD, United States

Manager of Administration 

Department of Defense, Office of the Secretary of Defense

Columbia, MD, United States

HR Generalist 

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