•Facilitated two Lean Manufacturing events (Kaizens) saving the company $33,000, and $89,000 over a rolling 7 month period.
•Pioneered use of online technologies for customer training and demonstration of work-flows and production procedures.
•Created procedural documentation for customers and production department to ensure proper file creation and production processes.
•Leveraged over 20 years in the printing industry to develop production software, work-flows, and implementation timelines at Brown.
•Responsible for technical support consisting of work-flows, production stations, printers, press-side virtual proof stations, and production servers.
•Participated in software evaluation and modification.






